Shipping Policy

Effective Date: September 24, 2026

At Wendor Online, we understand that reliable delivery is an essential part of creating a satisfying furniture shopping experience. We work to ensure that every order is carefully prepared, packaged, and shipped efficiently.

1. Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Processing may take longer during:

• Holidays
• Promotional events
• High-volume periods
• Unexpected supply chain situations

Customers will receive confirmation once their order enters the shipping process.

2. Shipping Rates

We provide convenient shipping options for our customers:

• Free shipping on qualifying orders
• Orders under $10 USD are subject to a $5.99 USD shipping fee

Applicable shipping charges will be displayed during checkout.

3. Delivery Time

Estimated delivery times may vary depending on:

• Destination location
• Carrier availability
• Weather conditions
• Seasonal demand

Estimated delivery windows are provided as guidance and are not guaranteed delivery dates.

4. Order Tracking

When available, tracking information will be provided after shipment confirmation.

Customers may use tracking information to monitor delivery progress.

5. Delivery Issues

Customers should verify that shipping information is accurate before completing an order.

Wendor Online is not responsible for delays caused by:

• Incorrect addresses
• Customer unavailability
• Carrier delays
• Events outside reasonable control

If a package appears lost, damaged, or incorrectly delivered, please contact us for assistance.

6. Furniture Delivery Considerations

Customers are responsible for ensuring that delivery areas are accessible and suitable for receiving furniture products.

Please inspect packages upon arrival and report visible damage promptly.