Contact Information

At THORNHILL ROAD INVESTMENTS LIMITED, we are dedicated to providing high-quality home furniture, including premium storage ottomans, storage benches, console tables, and sofa tables. Whether you have questions regarding our products, order status, shipping details, or return policies, our customer service team is here to assist you.

Contact Details

• Legal Business Name: THORNHILL ROAD INVESTMENTS LIMITED

• Customer Support Email: [email protected]

• Registered Office Address: G426 Dean Clough Mills, HX3 5AX, HALIFAX, United Kingdom

• Store URL: http://bzjicz-bs.myshopify.com

• Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT / UK Time)

• Response Time: We aim to respond to all inquiries within 24 business hours.

How We Can Assist You

Please feel free to email us regarding:

• Product Inquiries: Questions about material specifications, dimensions, assembly guidelines, or weight limits for our sofa tables and storage ottomans.

• Order & Tracking Status: Updates on processing times or active courier tracking numbers.

• Returns & Replacements: Requests for return authorization or replacements for items damaged during transit.

Customer Support Notice:

When contacting us regarding an existing purchase, please include your Order Number and clear photos (if reporting damaged components or shipping issues) to help us resolve your query promptly.